Help for sales, inventory, receipts, and finance tracking.
Need help using Pocket Plan POS? Reach out for support, account questions, bug reports, or help with app features.
Contact Support
Email: pocketplanposfaar@gmail.com
Please include your device, app version, and a short description of the issue.
What We Can Help With
App setup, account access, transaction records, receipts, inventory issues, POS questions, sync problems, and bug reports.
Account Deletion
You can delete your account data directly in the app. Your data is stored on your phone, and your account is deleted from Firebase when account deletion is completed.
How do I report a bug?
Send an email to support with a clear description of the problem, the steps you took, and screenshots if available.
Why are my records or receipts not appearing as expected?
Check that you are using the latest version of the app and that your device has a stable internet connection if the feature depends on syncing.
How do I get help with inventory or sales tracking?
Contact support with the exact issue you are facing, such as stock not updating, receipts not generating, or balances not calculating correctly.
How long does support take?
We aim to respond as quickly as possible. Response times may vary depending on the type of request and current support volume.